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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Rolf

October 16, 2026

1  out of  5
rating by John Rolf
"Clown show of an operation. Don't do business here."
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Jered Welter

October 16, 2026

5  out of  5
rating by Jered Welter
"They are very helpful very polite and get you what you need"
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Jes

October 16, 2026

5  out of  5
rating by Jes
"Kaylee has been so incredibly helpful, available, and quick to respond. She's excellent at her job and I would recommend her to anyone seeking a change in insurance."
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Kirk Friederick

October 14, 2026

5  out of  5
rating by Kirk Friederick
"Avery was very helpful in taking the lead with a question I had regarding renter's insurance. I'm happy I don't have to deal with it. Thanks Avery!"
We responded:
"Thank you for the 5 star review Kirk"
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Kailee Piacenti

October 13, 2026

5  out of  5
rating by Kailee Piacenti
"Great service and staff. Averie was very helpful and kind."
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James Smith

October 7, 2026

5  out of  5
rating by James Smith
"She’s very nice she’s down to earth and got me the best quote in Dubuque"
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Anthony Davis

October 7, 2026

5  out of  5
rating by Anthony Davis
"We stopped in after getting the run around with other insurance places. Averie was super helpful with explaining what all the numbers in the quote were for our car insurance. This office has been our saving grace and super easy to work with!"
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ogre 1952

October 5, 2026

5  out of  5
rating by ogre 1952
"October 5th. 2026
to: State Farm Insurance
Maquoketa, Iowa

Regarding my insurance cancelation of my Dodge Dakota truck.

Old truck was sold for junk.

Kaylee Truitt 5 stars for excellent job.

Mr. John Breno"
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Dan Sulzer

September 24, 2026

5  out of  5
rating by Dan Sulzer
"I met with Averie, an office staff member, to pay my insurance bill. She was very professional and made a suggestion that will save me additional money on the next billing cycle. She gave me a text today letting me know she already has it set up."
We responded:
"Thank you for the 5 Star Review, Dan!"
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Kim Zickau Quick

September 23, 2026

5  out of  5
rating by Kim Zickau Quick
"Great service with canceling our golf cart insurance and also getting insurance on our new home
With transition of closing on the same day."
We responded:
"So happy to help! Thank you for leaving a 5 star review Kim"
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Regina Brooks

September 23, 2026

5  out of  5
rating by Regina Brooks
"I spoke with Averie about an adjustment for my auto insurance and she helped me with my need and I really appreciate her customer service, friendliness and accuracy…5 stars for sure !"
We responded:
"Thank you for the wonderful review Regina!"
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Sarah Tschiggfrie

September 22, 2026

5  out of  5
rating by Sarah Tschiggfrie
"Thank you Averie Fier for your fast and efficient service!!"
We responded:
"Happy to help! Thank you for the review Sarah"
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Brandon Evans

September 16, 2026

5  out of  5
rating by Brandon Evans
"Kaylee was extremely helpful, made the process super short and straight to the point as well as actually lowered my payment while sticking to full coverage! Thank you for being so easy to work with!"
We responded:
"Glad we made it easy. Thank you for the 5 star review Brandon"
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Matty

September 15, 2026

5  out of  5
rating by Matty
"I had a great experience with the Rachel Davis State Farm office. From the time I first requested a quote, everyone was responsive and helpful without being pushy. I heard from several people in the office, and even received a call from the agency owner on a Saturday morning, which really impressed me.

Christja helped me finalize my home and auto insurance on Saturday and made the entire process easy. She took the time to make sure everything was set up correctly and answered my questions along the way. The communication and customer service from this office were a night-and-day difference from what I had been dealing with through my previous insurance company.

On top of the excellent service, I ended up with significantly better auto coverage while saving a substantial amount of money on my home and auto insurance.

Great local service, great communication, and people who actually seem to care about earning and keeping your business. I couldn't be happier with the switch. Five stars and absolutely recommended."
We responded:
"We're so happy to have you! Thank you for coming on board to our Agency. We really appreciate your business and that you took the time to give us such a wonderful review."
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Wendy R. Richards

September 11, 2026

5  out of  5
rating by Wendy R. Richards
"Very happy to work with Rachel's team!"
We responded:
"We are so happy to work with you Wendy! Thank you for the 5 star review!"
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Brandy Schmidt

September 11, 2026

5  out of  5
rating by Brandy Schmidt
"Very easy to talk to, very informative, and had my best interest in mind for the future"
We responded:
"It's great to talk to you Brandy! Thank you for the 5 star review"
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Sean LuGrain

September 10, 2026

5  out of  5
rating by Sean LuGrain
"Was very helpful with everything I needed insurance also very fast response time on emails for questions would recommend"
We responded:
"Thank you Sean! We enjoy doing business with you"
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Marilyn Cole

September 4, 2026

5  out of  5
rating by Marilyn Cole
"Shout out today for the great service from Lily at Rachel Davis State Farm in Dubuque. I needed assistance with my car insurance coverage and Lily did a bang up job of answering all my questions, updating my policy, and providing the documentation I needed is very short order. Needs like this pop up unexpectedly from time to time and it is good to know that people like Lily are there to answer your calls."
We responded:
"We really appreciate the shout out Marilyn. Thank you for trusting us!"
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Steve Sigwarth

August 29, 2026

5  out of  5
rating by Steve Sigwarth
"Hailey is very experienced and very knowledgeable and made this insurance transition very painless. I was very impressed by the difference of premiums when comparing pricing. Very good experience."
We responded:
"Thank you for coming on board with our Agency. Thank you for taking the time to share your experience."
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Ann Bodnar-Donovan

August 21, 2026

5  out of  5
rating by Ann Bodnar-Donovan
"We had a great experience getting updated coverage due to a new car purchase. Lily was very helpful and we appreciate the detail and information provided."
We responded:
"Thank you for the wonderful review Ann! We love working with people like you."
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Jody Kenniker

August 19, 2026

5  out of  5
rating by Jody Kenniker
"Always fast reliable help when needed!"
We responded:
"So great to hear! Thank you for the great review Jody!"
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Ruisu _

August 12, 2026

5  out of  5
rating by Ruisu _
"I had a great experience working with Rachel davis. Rachel was very kind, patient, and always willing to help. She took the time to answer all my questions and made the whole process much easier for me. I really appreciate her professionalism and excellent customer service. Highly recommend her!"
We responded:
"Thank you Ruisu! We really appreciate your business and enjoy working with people like you!"
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Melissa Pearson

August 11, 2026

5  out of  5
rating by Melissa Pearson
"Lily was great and answered my questions in a timely manner and was much appreciated."
We responded:
"Thank you for sharing your experience Melissa! We greatly appreciate it!"
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Susan Noonan

August 10, 2026

5  out of  5
rating by Susan Noonan
"Kathryn Sullivan helped me make changes to my account today. She made it so easy. She knew right what I needed and was fast and friendly!"
We responded:
"So glad we were able to help! Thank you for sharing "
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Robert Wolf

August 3, 2026

5  out of  5
rating by Robert Wolf
"Courteous fast and helpful"
We responded:
"Thank you Robert! We really appreciate your loyal business."